Questions fréquemment posées

Depending on your needs:Essential Formula: regular interior maintenance, for a clean home without spending your weekend on it. Available as a monthly subscription with -10%.Grand Large Formula: deep cleaning to give the home a fresh new look. Ideal twice a year or as a complement to regular upkeep.Seasonal & Airbnb rentals: cleaning between each stay, turnover management, and property inspection. Linen service included. (subject to conditions)Move-in/Move-out inspection & Restoration: thorough cleaning before a move-out inspection or after renovation work, to guarantee deposit return and deliver a spotless home.Linen Formula: ironing and folding of linens, convenient when time is short. Available as a monthly subscription with -10%.

The Basque Country and the South of the Landes are covered within a 30 km radius around Bayonne.Beyond this limit, a mileage surcharge may apply depending on the distance - a personalized quote is provided upon request.

The Essential Package covers everyday housekeeping: living areas, bedrooms, bathroom, kitchen. A clean interior upon return.The Grand Large Package goes further: in addition to standard cleaning, the refrigerator, oven, baseboards, interior windows, and all those spots that always get put off are taken care of. Ideal for a thorough spring cleaning or before putting a property up for rent.

Yes, the monthly subscription is well suited for regular use: -10% on the standard rate, with no special steps required. Available for the Essential Package and the Laundry Package. The subscription discount can be combined with the 50% tax credit. Concretely, a €85 housekeeping visit (after -10%) comes down to a net cost of €42.50.

No, CESU vouchers are not accepted. Payment is handled exclusively through the Immediate Advance tax credit, which avoids employer status: no employment contract, no payslip, no social charges to manage.Thanks to the Immediate Advance, the 50% tax credit still applies without advancing anything: Urssaf pays its share directly.